Member Service Commitment
AASHE is proud to share our Member Service Commitment outlining how we provide members with exceptional service in a professional and friendly manner.
Our success depends on how well AASHE staff support our members. With this commitment, we will:
- Be Responsive - We promise to listen carefully and respond to all inquiries via phone or email in a timely fashion.
- Provide Personalized Service - We promise to understand and address each member's unique requests and quickly resolve problems when they arise.
- Demonstrate Professionalism - We promise to provide helpful and knowledgeable service in a courteous and proficient manner.
- Act with Integrity - We promise to be transparent and accountable in all interactions with members.
AASHE is committed to honoring its mission and goals. We pledge to uphold our values and provide services that embody AASHE’s passion for serving our members and inspiring higher education to lead the global sustainability transformation.
We welcome your feedback as to how we can best empower your institution to be an effective change agent and driver of sustainability innovation.
Nikia Johnson, MPA
Member Services Manager