Want to get in touch with someone directly?
We care about our community! AASHE’s Member Service Commitment outlines how we provide our members with exceptional service in a professional and friendly manner. Our staff is dedicated to resolving your issues and answering your questions promptly.
AASHE’s physical address is located in Philadelphia, PA, however, our staff works in many locations across the country. Our phone system is designed to route your inquiry to the appropriate person within our organization. If your call is not answered immediately, please leave a voice message and a staff member will respond within two business days during our regular business hours of 9:00 a.m. to 5:00 p.m. ET.
The best way to contact AASHE staff is through email. We experience a high volume of calls, particularly leading up to the AASHE Conference & Expo. Within AASHE’s virtual environment, our employees participate in meetings throughout the day and sometimes are unable to answer your calls right away. Your questions and comments are important to us! We promise to respond as soon as possible.
Meghan Fay Zahniser, Executive Director, (888) 347-9997 ext. 20
Julian Dautremont, Director of Programs, (888) 347-9997 ext. 127
Monika Urbanski, Data & Content Manager, (888) 347-9997 ext. 26
Daita Serghi, Education Programs Manager, (888) 347-9997 ext. 124
Chris Pelton, STARS Program Manager, (888) 347-9997 ext. 27
Jordan Schanda, STARS Programs Coordinator, (888) 347-9997 ext. 132
Crystal Simmons, Programs Coordinator, (888) 347-9997 ext. 36
Tessie Devlin, Education Intern
Genéviève LaMarr LeMée, STARS & Resources Intern
Marketing, Meetings & Membership
Kimberly Smith, Director of Marketing, Meetings & Membership, (888) 347-9997 ext. 130
Nikia Johnson, Membership Engagement Manager, (888) 347-9997 ext. 108
Andrea Huggins, Programs Marketing Manager, (888) 347-9997 ext. 123
Noah Swistak, Membership Development Manager, (888) 347-9997 ext. 128
Heather Lynch, Membership Operations Coordinator, (888) 347-9997 ext. 133
Bob Erb, Information Technology Manager, (888) 347-9997 ext. 35
Need to send us something in the mail?
Payment Remittance Address
P.O. Box 824583
Philadelphia, PA 19182-4583
2401 Walnut Street, Suite 102
Philadelphia, PA 19103