Want to get in touch with someone directly?
We care about our community! AASHE’s Member Service Commitment outlines how we provide our members with exceptional service in a professional and friendly manner. Our staff is dedicated to resolving your issues and answering your questions promptly.
AASHE’s physical address is located in Philadelphia, PA, however, our staff works in many locations across the country. Our phone system is designed to route your inquiry to the appropriate person within our organization. If your call is not answered immediately, please leave a voice message and a staff member will respond within two business days during our regular business hours of 9:00 a.m. to 5:00 p.m. ET.
The best way to contact AASHE staff is through email. We experience a high volume of calls, particularly leading up to the AASHE Conference & Expo. Within AASHE’s virtual environment, our employees participate in meetings throughout the day and sometimes are unable to answer your calls right away. Your questions and comments are important to us! We promise to respond as soon as possible.
Meghan Fay Zahniser, Executive Director, (888) 347-9997 ext. 20
Julian Dautremont-Smith, Director of Programs, (888) 347-9997 ext. 127
Monika Urbanski, Data & Content Manager, (888) 347-9997 ext. 26
Chris Pelton, STARS Program Manager, (888) 347-9997 ext. 27
Daita Serghi, Education Programs Manager, (888) 347-9997 ext. 124
Crystal Simmons, Programs Coordinator, (888) 347-9997 ext. 36
Membership and Marketing
Jessica Chase, Director of Membership & Marketing, (888) 347-9997 ext. 126
Nikia Johnson, Member Services Manager, (888) 347-9997 ext. 108
Andrea Huggins, Marketing & Comm. Coordinator, (888) 347-9997 ext. 123
Noah Swistak, Member Services Coordinator, (888) 347-9997 ext. 128
Bob Erb, Web Application Developer, (888) 347-9997 ext. 35
Conference and Events
Kimberly Smith, Director of Conferences and Events, (888) 347-9997 ext. 130
Need to send us something in the mail?
Payment Remittance Address
P.O. Box 824583
Philadelphia, PA 19182-4583
2401 Walnut Street, Suite 102
Philadelphia, PA 19103