AASHE Interview Series: Herb Sharpe, Corporate Director of Education and Health Care Solutions at Waste Management
Judy Walton, AASHE's Chief Publications Officer, recently interviewed Herb Sharpe, Corporate Director of Education and Health Care Solutions at Waste Management, an AASHE Business Leader Member. Herb is responsible for leading a team of sales and sustainability professionals to drive value and provide sustainable solutions to Waste Management’s customers. He joined Waste Management in the summer of 2011 to develop and lead the new Education Solutions group within the Public Sector Segment and recently accepted the opportunity to manage the Healthcare Solutions Segment for North America. Before coming to Waste Management, Herb spent 23 years in the telecommunications industry building and managing top performing sales teams and successfully executing growth strategies.
JW: Colleges and universities are more like small cities than large businesses and this distinction is bound to create unique challenges when it comes to sustainability, specifically in implementing waste reduction and diversion initiatives. In your line of business, what are the main challenges you see facing higher education institutions today as they address their sustainability needs?
HS:
I think one of the main challenges higher education institutions are facing is the ability to implement sustainability programs while controlling costs. When implementing new programs, universities continually look for ways to balance their long-term sustainability initiatives, which will deliver savings and benefits, with the short-term impact of increased costs. With our Think Green ® Campus Model, Waste Management can help with this challenge. We can help colleges and universities implement cost-saving green programs such as single-stream recycling, composting, solar powered compactors, and e-waste recycling. Programs like these can help control waste disposal costs while at the same reducing the amount of waste sent to landfills.
JW: You mentioned the cost benefits of bringing in certain new programs, recognizing that higher education institutions today have serious financial concerns. Can you further discuss how institutions can minimize the costs of solutions while maximizing long-term benefits of becoming more sustainable?
HS: Waste Management can customize unique solutions for higher education institutions depending on how large or small their sustainability goals and budgets are. We can help colleges cut their overall costs by using our Education Solutions team to perform assessments and identify potential savings. A good example of this is Waste Management’s solar-powered compactors. This program cuts operational costs while helping to meet waste reduction goals. Arizona State University and Boston University are enjoying the benefits of this. In addition to looking out for cost saving opportunities, our trained team of sustainability professionals works with campuses to identify areas of great potential for increased diversion (including re-use opportunities) and recommends and/or implements strategies to maximize that diversion.
JW: It’s well known that student involvement is pivotal to the success of any sustainability program, and that the success of a recycling or sustainability program depends greatly on student behavior change. While institutional leadership may remain fairly consistent over the next decade, the student population is constantly changing. What are the best ways to guarantee active participation from students and maintain that involvement from one year to the next?
HS: Visibility is important. By that, I mean ensuring that all programs are implemented in a way that is visible to the student body. Placement of recycling containers at the student unions and large gathering places sends a strong message and keeps the institution’s sustainability goals at the forefront of students’ minds. In addition to that, ongoing education is important. g College websites, student newspapers and bulletin boards, for example, are constant re-enforcers that help to remind students and faculty what the campus is doing to meet its green objectives. With our network of schools, we are able to foster collaboration and share best practices from our different partners. We see an emphasis on a green culture from before the students arrive on campus, until they eventually leave. Green Move-in days, Greening Game Days, Zero Waste Events and appointing sustainability ambassadors are all programs we have identified as critical to getting active participation from students.
JW: We hear a lot about Zero-Waste these days. Is Zero by 2020 realistic for most campuses? What can make attaining that a reality?
HS: A goal of 80 percent waste diversion by 2020 is attainable, especially with Waste Management’s focus on organics. Organics is a major portion of the waste stream. In some universities, organics is a big issue and we are putting together several different pilot programs in order to help with diverting organics away from the landfills and turning it into a reusable source.
I mentioned move-in and move-out programs earlier. This program offers another great way to divert waste from the landfill through recycling and re-using. For example, a lot of furniture, such as desks and dressers, is thrown away each year as students move out. We’ve implemented programs on some campuses where we capture those re-usable items and give them to students coming in the following year so that those items don’t go to the landfills. Waste Management has several case studies of successful waste reduction programs, including those at Rutgers, ASU and the University of New Hampshire. Our goal is to help institutions get to zero waste. Advancements in collections systems and new technology will dictate whether we can reach 100 percent waste diverted, but 80 percent is definitely achievable by 2020, or even sooner.
JW: What about reporting programs showing students year over year how much was recycled and the impact that had? Does Waste Management offer programs like that?
HS: Absolutely. Reporting is key because it helps students - as well as faculty, staff and administrators - see the successes and motivates them further. To help universities and colleges track and meet their set goals, Waste Management provides quarterly and annual reports on how successful the institution has been in achieving those goals, and the impacts it has had year over year. Those reports can then be posted as another visible way to remind students and faculty of the institution’s sustainability programs and goals.
JW: What do you do in your spare time?
HS: My 18 year old daughter, Chandler, is an amazing soccer player and her mom and I just love watching her play. So most times, you’ll find me on the sidelines cheering her or at home watching my beloved South Carolina Gamecocks football.
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Signage and education
How do you recommend designing signage and placement for waste receptacles, and educating students and staff who are unfamiliar with waste types and choices?
Thanks for your comments
Thanks for your comments Ben.
One of the most important things we look at in signage design and placement is to become the average user. We have found that a visual representation of the materials works better than text alone, because users only have a few seconds to make a decision on where to throw out their waste.
When deciding placement of containers, we walk the buildings with our customers and decide where it makes sense to have a waste and/or recycling can. No two locations are the same, so we also encourage our customers to analyze the waste at different locations and place containers accordingly. Some buildings can afford to have fewer or smaller waste containers versus recycling because due to high participation in recycling.
Zero Waste Campuses
Thanks Judy for doing this interview and for posting it. I appreciate the efforts that Waste Management (and Herb) is putting forth to assist campuses in diverting the waste stream. I'm surprised however, that Herb spoke about all of these initiatives as being important for schools to divert the waste and create an 80% recovery goal by 2020, but did not address the system approach on this.
Further in the interview, he mentions just siting recycling bins in student unions. This is not in synch with the goals and philosophy of zero waste that was imparted in this interview.
Zero waste needs to be a full systematic approach and not some fluff that puts recycling bins in a few places to create visibility. Campuses need to integrate waste management systems into a whole that favors waste diversion and not creating trash in the first place. The only way to accomplish lofty zero waste goals is to implement a full scale zero waste system into campus. What this means is:
*eliminating desk side collection of garbage
*ensuring each and every office has a usable deskside recycling and composting collection container that the user would service to a central zero waste station
*eliminate all stand alone garbage cans and create zero waste stations that are complete with recycling and composting collection and a trash can that is small and not the largest container at the station. With zero waste events and typically with recycling systems, to date, the garbage can is still the largest container. I would love to see zero waste systems that favor recycling and composting instead of trash. This can be done with a systems approach and modelling through a small garbage can (paired with recycling and composting ) instead of having the "goal" be zero waste and then having the garbage can have the largest presence in a waste management system.
*eliminate all trash containers in the classrooms
By integrating the waste system to be managed through one entity and establishing it to model the goal of zero waste, is truly the most vital component in "sustainable" waste management. Recycling and composting are no longer an add on. Our goal is zero waste and we need to model that with our campus systems. It's way beyond setting up a recycling bin in a highly visible area. Without siting it as a system and still maintaining endless garbage receptacles with stand alone recycling, those goals will not be met.
Thank you for the discussion and for recognizing the important piece of waste management in a sustainable campus. My theory is that a person who recycles would much more likely to take public transportation, shut off a light and reduce their impact. Without a strong, zero waste centered waste system, managing campus waste remains a token effort that is not a serious part of campus sustainability and greenhouse gas reduction.
Great Thoughts Karyn. I
Great Thoughts Karyn.
I completely agree that Zero-Waste needs to be a systems approach. Most of our higher education partners not only focus on diversion, they are increasingly looking at aversion. In addition to all the impactful suggestions you listed, we encourage and work with some schools to also look at their procurement policies and leverage their buying power with vendors to reduce the materials that come unto the campus in the first place. We also place a strong emphasis on education and engagement. The campus community must not only be knowledgeable on reducing, reusing and recycling, they should want to do it and feel a personal duty to do so.